JMP Support

Latest Notes

• Incomplete MATLAB syntax cause JMP to hang on macOS

  Background
  
  Currently on macOS, submitting any incomplete MATLAB syntax can cause JMP to hang. The hang experienced by JMP is the result of MATLAB gett...

  Dahlia_Watkins

  JMP Knowledge Base |

  Jan 19, 2023 1:05 PM

  393 views | 0 replies

• Data Privacy Requests

  As a wholly-owned subsidiary of SAS, JMP takes the security and privacy of your personal data seriously. If you wish to exercise a privacy right you h...

  Wendy_Murphrey

  JMP Knowledge Base |

  Jan 19, 2023 12:55 PM

  467 views | 0 replies

• How to apply an updated JMP® license

  JMP® licenses are now stored at my.jmp.com. The site representative for each account is able to view and download license files for each version and o...

  Wendy_Murphrey

  JMP Knowledge Base |

  Jan 12, 2023 12:55 PM

  12081 views | 0 replies

• JMP® stops responding while connecting to the R 4.1.2 ARM build on M1 chipsets

  R 4.1.2 introduces R binary for Apple silicon arm (M1) chips. When JMP connects to the Application Response Management (ARM) build of R 4.1.2, JMP is ...

  Dahlia_Watkins

  JMP Knowledge Base |

  Jan 11, 2023 7:23 AM

  385 views | 1 replies

• Launching the JSL Debugger might result in time out and unknown errors

  When the JSL Debugger is launched, a second instance of JMP^® is created. The two JMP instances communicate with one another using sockets. Due to vari...

  Wendy_Murphrey

  JMP Knowledge Base |

  Jan 10, 2023 12:51 PM

  369 views | 0 replies

• Error When Connecting to Google Sheets: "Access blocked: JMP's request is invalid"

  Background
  
  Beginning October 3, 2022, Google changed how Google Sheets are accessed. This change disrupted JMP’s ability to access Google Sheets using...

  Dave_Matthews

  JMP Knowledge Base |

  Dec 22, 2022 6:13 AM

  899 views | 0 replies

• JMP Installation Support for JMP® Presentation Virtualization (PV) and JMP® for the Cloud Versions

  JMP® Presentation Virtualization (PV) or JMP® for the Cloud licenses cover the legacy PV agreements and the new JMP for the Cloud packaging. The level...

  Dave_Matthews

  JMP Knowledge Base |

  Dec 22, 2022 6:12 AM

  1589 views | 0 replies

• Applying the JMP® annual site license

  When your license is renewed for JMP^®, the designated JMP site representative receives an email from Licensing Support with the new license data in th...

  Ryan_Gilmore

  JMP Knowledge Base |

  Dec 15, 2022 1:59 PM

  5142 views | 0 replies

• JMP® Get Data for x fails using R 4.2.x and later

  R 4.2.x versions are currently not working with various JSL R functions that pull data from R. To address this issue, SAS recommends that you downgrad...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  382 views | 0 replies

• General enhancements found in the JMP® Clinical 8.0 hot fix

  The JMP Clinical 8.0 hot fix available here contains a few general enhancements.  A detailed description of these enhancements can be found in these r...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  233 views | 0 replies

• Review templates that were created in a previous version of JMP® Clinical fail to open in JMP® Clinical 8.0

  When you try to open a review template that was created in a previous version of JMP Clinical, the template does not open, and the following error app...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  226 views | 0 replies

• You save a review template with a subject filter and an error occurs in JMP® Clinical 8.0

  In JMP Clinical 8.0, when you save a review template with a subject filter, the action results in an error that is similar to the following: could not...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  219 views | 0 replies

• A Medical Query Risk Report in JMP® Clinical 8.0 does not honor colors set in value colors

  In JMP Clinical 8.0, the Medical Query Risk Report does not honor colors that are set in value colors.  Click here to access the hot fix for this issu...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  218 views | 0 replies

• Incidence Screens are not honoring the value ordering for the Treatment Control Level in JMP® Clinical 8.0

  In JMP Clinical 8.0, Incidence Screens are not honoring the value ordering for the Treatment Control Level.  Click here to access the hot fix for this...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  266 views | 0 replies

• An Adverse Events Distribution in JMP® Clinical 8.0 might result in an error when calculating relative risk

  In JMP Clinical 8.0, an Adverse Events Distribution might result in the following error when calculating relative risk: ERROR: More positional paramet...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  237 views | 0 replies

• The Create Live Report process fails in JMP® Clinical 8.0 when a profile has no data to display

  In JMP Clinical 8.0, an error is generated and the Create Live Report process fails when a subject has no profile data to display.  Click here to acce...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  187 views | 0 replies

• A DSUR/PSUR report in JMP® Clinical 8.0 might result in the error "Name arg must be quoted string . . ."

  In JMP Clinical 8.0, the DSUR/PSUR report might result in an error that is similar to the following:  Name arg must be quoted string
  Line XX Column YY:...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  208 views | 0 replies

• Findings Time Trends in JMP® Clinical 8.0 might result in the error "There are no tests with measurements for at least two time points..."

  Findings Time Trends in JMP Clinical 8.0 might result in this error message: ERROR: There are no tests with measurements for at least two time points....

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  196 views | 0 replies

• Alignment of column names is incorrect in standard safety reports in JMP® Clinical 8.0

  In JMP Clinical 8.0, the column names in a standard safety report after the first column are not aligned with the data.  Click here to access the hot ...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  167 views | 0 replies

• The Hy's Law option to include on-trial measurements is not enabled in JMP® Clinical 8.0

  In JMP Clinical 8.0, the Hy's Law option Only include on-trial measurements is disabled. This option should be enabled when you select Normalize labor...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  211 views | 0 replies

• An Adverse Event Narrative in JMP® Clinical 8.0 might be missing information about dates from ADaM data sets

  An Adverse Event Narrative that is created in JMP Clinical 8.0 might not display some dates correctly when you are using Analysis Data Model (ADaM) da...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  214 views | 0 replies

• JMP® Clinical 8.0 translation errors occur for the Chinese language

  JMP Clinical 8.0 contains two translation errors for the Chinese language.   In the Show Patients at Risk drill-down information, the output contains ...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  211 views | 0 replies

• JMP® Clinical 8.0 produces an error that states that no subjects are found for data in non-English languages

  JMP Clinical 8.0 has an issue that affects many reports that use non-English data. An error message about this issue can look similar to the following...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  216 views | 0 replies

• The SHASHInv function produces incorrect results in JMP® 14

  In JMP 14 the SHASHInv function is supposed to be defined by the following mathematical equation: SinH( (ArcSinH( x ) - gamma) / delta ) * sigma + th...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  117 views | 0 replies

• Translation files for "Overall Response" for oncology analysis

  In Chinese, there are four meanings of "Overall Response," with different translations in Chinese. These terms, loosely translated into English, are "...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 1:39 PM

  152 views | 0 replies