JMP Support

Latest Notes

• LSMeans Contrasts with multiple contrasts are displayed incorrectly when they are being defined

  In JMP® software, the Fit Model platform allows you to define contrasts for the least squares means by selecting the option "LSMeans Contrast..." avai...

  Duane_Hayes

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  206 views | 0 replies

• JMP® 14.1 and older on macOS Catalina cannot connect to SAS servers

  Apple announced that macOS 10.14 Mojave is the final release to support their Java SE 6 runtime. As a result, upgrading to macOS 10.15 Catalina causes...

  Bobby_Riggs

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  179 views | 0 replies

• Grouping variables are ignored by hover label graphs in the Graph Builder platform

  Hover label graphs can be displayed when the cursor is moved over a graph element in a graph produced with JMP® software. If you place a column in the...

  Duane_Hayes

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  117 views | 0 replies

• JMP® Clinical 7.1 API JSL results in an error when try to remove section

  In JMP^® Clinical 7.1 when trying to remove section using the JSL API, the following error can occur: The symbol "TabFilterReferenceList" is not define...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  181 views | 0 replies

• JMP® Clinical 7.1 Exposure Summary: Inconsistency in calculation of total duration of exposure

  In JMP^® Clinical 7.1, the durations from Exposure Summary are calculated inconsistently. This issue is resolved in the Hot Fix  available here.   [Pre...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  179 views | 0 replies

• Error when converting dates to character dates in JMP® Clinical 7.1

  In JMP^® Clinical 7.1 when the AE dataset is loaded and ASTDT and/or AENDT are converted to AESTDTC and/or AEENDTC, the length is not long enough, and ...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  223 views | 0 replies

• JMP® Clinical 7.1 Findings Time Trends: error for Lab Test Results equal zero

  There is a coding error in JMP^® Clinical 7.1 that sets a lab results with value 0 to missing. This issue is resolved with the Hot Fix available here. ...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  218 views | 0 replies

• Post-Query Script within Query Builder is ignored when launching a saved .jmpquery file.

  In JMP® 15 when a post-query script is saved within a .jmpquery file, the script is ignored upon opening the file and selecting Run Query. The table b...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  224 views | 0 replies

• JMP® Clinical 7.0: Mortality Time To Event Deaths that occur on study day one

  JMP® Clinical 7.0 and 7.1 removed deaths on study day 1 for Mortality Time to Event reports. JMP Clinical removes disposition records that occur on or...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  467 views | 0 replies

• Query Builder or Open Table Error: The specified DSN contains an architecture mismatch between the Driver and Application.

  Whether you prefer to use Open Table or Query Builder in JMP®, you may encounter the error: "The specified DSN contains an architecture mismatch betwe...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:32 AM

  359 views | 0 replies

• JMP® Clinical 8.0 values that contain apostrophes have records deleted from results in incidence screens

  In JMP Clinical 8.0, some CDISC values (such as in AETERM and AELLT) can contain apostrophes. When you run incidence screen records for subjects with ...

  laura_archer

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  137 views | 0 replies

• Excel® numbers, dates and currency formats are not the same as the JMP® table

  By default, JMP® uses the same regional settings for numbers, dates and currency as the Microsoft® Windows or Apple® macOS operating system it is inst...

  Dave_Matthews

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  203 views | 0 replies

• Step-by-step: Installing JMP® on Macintosh

  The following is a step-by-step guide for sites that want to provide their users with an instruction set to install JMP^® on their machines. Note: This...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  9188 views | 0 replies

• Step-by-step: Installing JMP® on Microsoft Windows

  The following is a step-by-step guide for sites that wish to provide their users with an instruction set to install JMP^® on their machines. Note: This...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  16307 views | 0 replies

• Minitab 19 and later versions are not supported in JMP® software

  When Minitab 19 or later is installed, JMP is unable to import Minitab files (.mtw files). Instead, an error message appears (for example, “Minitab 19...

  Bobby_Riggs

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  298 views | 0 replies

• Can I Install JMP® software on Windows server Operating Systems?

  JMP® is a desktop application and designed to install on Windows and Macintosh desktop operating systems.   JMP Server Presentation License We can pro...

  Dave_Matthews

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  1295 views | 0 replies

• The LSMeans Plot may be incorrect in JMP® 14

  In JMP® 14.0, the LSMeans Plots in the Fit Model platform might be incorrect for three-way (or higher order) interaction terms. The values in the LSMe...

  AdamMorris

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  176 views | 0 replies

• JMP Genomics 9.0 and JMP Clinical 7.0 versions do not include the Excel Add-in for JMP

  JMP Genomics 9.0 and JMP Clinical 7.0 do not include the Excel Add-in for JMP. Instead, Excel data files can be opened directly in JMP or imported usi...

  AdamMorris

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  218 views | 0 replies

• JMP® reports are cut off or misaligned when printed to PDF

  Using File > Print or Print Preview to view or create a JMP® report produce PDF images that are not properly sized. These images extend beyond the bor...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  182 views | 0 replies

• Connecting JMP® to SAS® server failed when using Java® 11

  JMP® requires the JAVA® COBRA component to connect to SAS®. In JAVA 11, this module has been depreciated. As a result we suggest some installations of...

  Bobby_Riggs

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  195 views | 0 replies

• Closing a custom window with an On Close() argument can cause JMP® to crash

  In JMP, closing a custom window with an <<On Close() argument can cause JMP to crash.  The problem occurs on Windows operating systems. Example - the ...

  Wendy_Murphrey

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  109 views | 0 replies

• Scripts that create a modal New Window might result in an error: Deleted Object Reference

  DisplayBoxes in a New Window that uses the <<Modal option are no longer accessible after the window is closed.  When a New Window is closed, the Displ...

  Wendy_Murphrey

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  359 views | 0 replies

• Copying Graphs from JMP® GraphBuilder using Right-Click > Edit > Copy Graph may omit data points

  Copying Graphs from JMP® Graph Builder using Right-Click > Edit > Copy Graph may omit data points in the pasted output. There are three workarounds fo...

  Duane_Hayes

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  841 views | 0 replies

• Clear Log() sometimes does not empty the contents of the log

  The Clear Log() function is designed to clear the contents of the log.  At seemingly random times, the function does not actually clear the contents o...

  Wendy_Murphrey

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  114 views | 0 replies

• How to re-register the Excel Add-in for JMP® if it is missing

  If the Excel Add-in for JMP® was once visible in Excel but is no longer listed in the menu, follow these steps to correct the problem. This may occur ...

  Dahlia_Watkins

  JMP Knowledge Base |

  Nov 30, 2022 11:31 AM

  2260 views | 0 replies