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Manual Authorization of JMP®

When launching JMP for the first time on a non-networked machine, manual authorization is required on the following screen:

 

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Copy the Request code beginning with “JMP…” and continue until the end of the line.

 

Next, go to jmp.com/authorize on a machine connected to the internet.

You are prompted for an email address:

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Complete the sign in verification with an authorized email address. You will receive verification code via email.

 

Enter the Request code from JMP:

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Click “Get Authorization Code”

 

Now transfer the entire Authorization Code back to the machine with JMP. There are three options to do so:

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Enter that code in the "Response Code" box in JMP.  Click “OK” to complete the process.

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Comments

@Bobby_Riggs Can we simulate this process somehow for ourselves (so we can see it end-to-end)?

Another idea, if you can walk me through this on Teams, I can take my own screenshots and notes, I can then use them to update this note so it's clearer and more prescriptive (for me anyway).

 

I was trying to assist a customer with troubleshooting this process on the phone today (10/02/24) and I personally found it difficult to interpret in order to be able to help them (they themselves were having trouble following the prompted instructions).  Also, the blue boxes in the images are distracting. Maybe we can just generate fake context-based text there, so we can document the process better & exactly as they see it?

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