This guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.
This document provides information on how to download, install, and authorize JMP software.
The JMP Deployment Guide is organized based on role:
JMP Users
My JMP
To use JMP software, all JMP users will need to have a My JMP account.
For more information, please see How to Sign into My JMP.
Downloading JMP
JMP software may be downloaded from My JMP.
For more information, please see How to Download JMP - Authorized User.
Installing JMP
Instructions for installing JMP software can be found in these articles:
In the unlikely event you encounter issues during installation, these articles may help:
The message "An error (-5001: 0x800700002) has occurred while running the setup" appears during a JM...
How to install or re-install the Excel Add-in for JMP® when the JMP tab does not appear in Microsoft...
Opening JMP
During the initial launch of JMP, you will be asked to verify your email address through My JMP to confirm you are an authorized JMP user.
For more information, please see Opening JMP for the First Time.
Uninstalling JMP
To uninstall JMP, follow the standard procedure for removing applications from your computer, determined by operating system.
To completely remove JMP configuration files from your computer, follow the steps below, determined by operating system:
JMP Software Administrators
My JMP
As an administrator, you will use My JMP to download the software and to manage user authorizations.
For more information, please see How to Sign into My JMP.
Downloading JMP
JMP software is available at My JMP.
For more information, please see How to Download JMP - Software Administrators.
Authorizing Users
Users must be authorized by a JMP Software Administrator in order to use the software.
For more information, please see How to Manage User.
IT & Deployment Administrators
My JMP
As an IT or Deployment Administrator, you will use My JMP to download the JMP software.
For more information, please see How to Sign into My JMP.
Downloading JMP
JMP software is available at My JMP.
For more information, please see How to Download JMP - Software Administrator.
Creating Physical Media
To distribute JMP software via USB or DVD, please see How to Create Physical Media for JMP Software.
Custom Installation and Deployment
For Windows only, you can customize the JMP installation package by adding custom files.
For more information, please see Adding Custom Files to a JMP Installation Package.
Silent Installation and Uninstallation
For Windows only, you can install or remove JMP using a silent procedure.
For more information, please see Preparing JMP® to Use the InstallShield Silent Installation Method For Microsoft® Windows.
JMP Quality
For more information about the quality of JMP software, read about our commitment to quality.
Support
For information about JMP Support visit the Support area of the JMP User Community where you can find information about our support policies.
If you have questions or need additional assistance, contact JMP Technical Support.