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• JMP User Authorization Guide

  Overview This guide instructs Software Administrators in managing your authorized JMP users.  For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.   Managing Users JMP users must be authorized by email address. Administrators manage the list of authorized users by email address in My JMP.  When a user launches JMP for the first time on a machine it will prompt to verify the...

  Wendy_Murphrey

  Knowledge Base |

  Sep 15, 2025 2:06 PM

  20750 views | 0 replies

• JMP Deployment Guide

  This guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.   This document provides information on how to download, install, and authorize JMP software.   The JMP Deployment Guide is organized based on role:   JMP UsersJMP Software AdministratorsIT & Deployment Administrators   JMP Users   My JMP To use JMP software, all JMP users will need to have a My JMP account.  For more information, ple...

  Duane_Hayes

  Knowledge Base |

  Sep 15, 2025 1:33 PM

  12389 views | 0 replies

• FAQ: What is the JMP Development Cycle?

  Major releases of the JMP Software occur approximately every 18 monthsMaintenance releases are approximately every 4 months after a major release, on an as needed basisSecurity releases are approximately every month after a maintenance release, on an as needed basis

  stan_koprowski

  Knowledge Base |

  Sep 15, 2025 11:42 AM

  3781 views | 0 replies

• How to Manage Users

  This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   Beginning with JMP 18, users must be authorized to use the software. Administrators manage the list of authorized users by using the user's email address.  The management is done in My JMP.    Sign in to My JMP.Click Manage Software.
      Locate the JMP product in My Software, then click Manage.
      You can manage softwa...

  Ryan_Gilmore

  Knowledge Base |

  Sep 15, 2025 11:28 AM

  8951 views | 1 replies

• How to Download JMP - Software Administrator

  This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   As the software administrator for your site, you can package and deploy JMP according to your business needs. To download JMP 18, Sign in to My JMP.Click Manage Software.
  
   
  
  Locate the JMP product, then click Download.
  
      Below the installation instructions, click the download icon for the desired operating system.
  
     

  Ryan_Gilmore

  Knowledge Base |

  Sep 15, 2025 11:22 AM

  8481 views | 1 replies

• How to Download JMP - Authorized User

  This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   You must be authorized by your software administrator to download and use JMP.   To download JMP, Sign in to My JMP.Click the download icon for the software to download
  
   
  
  Below the installation instructions, click the download icon for the desired operating system.
  
     

  Ryan_Gilmore

  Knowledge Base |

  Sep 15, 2025 10:50 AM

  12763 views | 0 replies

• JMP 17 Deployment Guide (Windows)

  InstallationDelivery of the Installation FilesLicense InformationStaging a JMP InstallationLicense ControlInstalling JMPAdding Custom Files to a Software DepotInstallation OptionsSilent InstallationRunning JMP the First TimeRenewing Your JMP LicenseFrequently Asked QuestionsLanguage PDFs Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity,...

  Evan_Carr

  Knowledge Base |

  Jan 17, 2025 12:46 PM

  15215 views | 0 replies

• JMP Live Adminstrator Help and Documentation

  JMP provides resources for administering all aspects of JMP Live.  Documentation is available for these and other topics   Publish JMP ContentAbout JMP LiveJMP Live SpacesJMP Live PostsJMP Live GraphsJMP Live DataSearch JMP LiveUpdate Your JMP Live Profile or SettingsJMP Live Administrator Options Information for previous releases of JMP Live can also be found in the documentation.

  gail_massari

  Knowledge Base |

  Jul 19, 2024 12:52 PM

  822 views | 1 replies

• Opening JMP for the First Time

  To use JMP, the software needs to verify that you have been authorized by your software administrator.     To continue the verification process,   Click OK in the Welcome to JMP dialogEnter the email address your software administrator used to grant you authorization.
    Click Sign in.(Optional) If you have not created a My JMP ID, enter the additional information requested then click Sign Up.Ente...

  Ryan_Gilmore

  Knowledge Base |

  Apr 11, 2024 1:41 PM

  15882 views | 1 replies

• How to Sign in to My JMP

  To download JMP software or to manage user authorizations, you need to sign in to My JMP.  Go to My JMPClick LoginEnter your email address
  
  Click Sign in(Optional) If you have not created a My JMP ID, enter the additional information requested then click Sign UpEnter the verification code then click Verify(Optional) If you have not created a My JMP ID, review and accept the terms and conditions You ...

  Ryan_Gilmore

  Knowledge Base |

  Apr 11, 2024 1:40 PM

  16362 views | 0 replies

• JMP 17 Deployment Guide (macOS)

  InstallationDelivery of the Installation FilesLicense InformationStaging a JMP InstallationLicense ControlInstalling JMPRunning JMP the First TimeRenewing Your JMP LicenseFrequently Asked QuestionsLanguage PDFs   Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical. If you are ...

  Evan_Carr

  Knowledge Base |

  Oct 11, 2023 12:15 PM

  5345 views | 0 replies

• FAQ: How do I report a problem I am having with JMP?

  Below are the ways that you can access JMP Technical Support.   Report a Problem E-mail: support@jmp.com Phone: 800-450-0135 (US)   NOTE: Phone support is available from 9:00AM to 5:00PM ET, Monday - Friday.

  stan_koprowski

  Knowledge Base |

  Jun 14, 2023 1:51 PM

  3324 views | 0 replies

• FAQ: Where can I find a Quality Statement concerning JMP?

  JMP uses a variety of methods to see, the extent possible that the software produces   AccurateReliable Numerically precise results   To assist customer validation or operational qualification (OQ) efforts, JMP provides a set of tests based on the Standards and Technology Statistical Reference Data (StRD) sets in an extensible framework, available for download.   JMP also provides a tool for verif...

  stan_koprowski

  Knowledge Base |

  May 28, 2019 6:50 AM

  3437 views | 0 replies

• FAQ: How do I install JMP Software with the SAS Download Manager?

   Watch this short video to learn about the process. Still have question? Please feel free to post a question to the Administrator's discussion area or by contacting JMP Technical Support.  

  stan_koprowski

  Knowledge Base |

  May 11, 2017 1:48 PM

  8689 views | 0 replies

• FAQ: What is the difference between an update and an upgrade?

  A software update is a maintenance release.  For example, if the installed version is JMP 12.0 you can apply a maintenance update to bring the installed version of JMP to version 12.1A software upgrade is a version change.  For example, if the installed version is JMP 10.0.2 you can upgrade to JMP version 12.1 by performing a software upgrade.Click the following links for additional details regard...

  stan_koprowski

  Knowledge Base |

  Aug 26, 2014 8:34 AM

  4096 views | 0 replies

• FAQ: What is the default location for the JMP.per file on Windows OS?

  When JMP is launched the following hierarchy is used for searching for the license file:Registry Entry locationUser's AppData folderJMP Install folder
  Also, if the administrator wanted to change the registry key JMPPerPath to a non-standard location, it needs to be noted that this is not set until JMP is opened the first time, which will cause JMP to ask for the SID file upon first run.
  After open...

  stan_koprowski

  Knowledge Base |

  Aug 18, 2014 10:25 AM

  10756 views | 0 replies

• FAQ: What can I do if Windows security will not let me update the JMP file in my C:\Program Files Folder?

  This is a result of enhanced security in Windows Vista and Windows 7 operating systems. 
  To change files in the Program Files folder, you might need to run JMP in Administrative mode. This can be done by right-clicking the JMP desktop icon and selecting "Run As Administrator."

  stan_koprowski

  Knowledge Base |

  Aug 18, 2014 10:22 AM

  3298 views | 0 replies

• FAQ: How do I obtain a maintenance upgrade to JMP software?

  Maintenance upgrades are available from the JMP websitehttp://jmp.com/support/downloads/jmp_software_updates.shtml

  stan_koprowski

  Knowledge Base |

  Aug 18, 2014 10:19 AM

  3291 views | 0 replies

• FAQ: Can I have two different versions of JMP installed on my computer at the same time?

  Yes with JMP 11 or later.  JMP 11 can be installed on a computer with a previous version of JMP. The installation of JMP 11 does not remove the previous version and both versions are operable.

  stan_koprowski

  Knowledge Base |

  Aug 18, 2014 10:17 AM

  5689 views | 1 replies