This guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.
This document provides information on how to download, install, and authorize JMP software. The information is categorized based on role: a JMP user, a JMP software administrator, an IT and deployment administrator.
JMP Users
My JMP
In order to use the software, all JMP users will need to verify their email address through My JMP ( How to Sign in to My JMP ).
Downloading JMP
JMP software may be downloaded from My JMP ( How to Download JMP 18 - Authorized User ). It is recommended to contact your administrator for the proper location to get the software for your site.
Installing JMP
Instructions for installing the software can be found in these articles: Step-by-step: Installing JMP® on Microsoft Windows or Step-by-step: Installing JMP® on Macintosh . Should the unlikely event occur where you encounter issues during installation, these articles may help,
Opening JMP
During the initial launch of JMP, you will be asked to verify your email address through My JMP to confirm you are an authorized JMP user ( Opening JMP for the First Time )
Uninstalling JMP
To uninstall JMP, follow the same process as you would for any other application on your computer ( Uninstall or remove apps and programs in Windows or Uninstall apps on your Mac). To refer JMP specific configuration files, refer to How to completely remove all system and configuration files from JMP for Windows orHow to completely remove all JMP system and configuration files from macOS .
JMP Quality
For more information about the quality of JMP software, read about our commitment to quality.
JMP Software Administrators
My JMP
As an administrator, you will use My JMP to download the software and to manage user authorizations ( How to Sign in to My JMP ).
Downloading JMP
JMP software is available at My JMP ( How to Download JMP 18 - Software Administrator ).
Authorizing Users
Users must be authorized by an administrator in order to use the software. ( How to Manage Users )
IT & Deployment Administrators
My JMP
As an administrator, you will use My JMP to download the software and to manage user authorizations ( How to Sign in to My JMP ).
Downloading JMP
JMP software is available at My JMP ( How to Download JMP 18 - Software Administrator ).
Custom Installation and Deployment
For Windows only, you can add custom files to the installation package ( Adding custom files to a JMP 18 installation package ).
Silent Installation and Uninstallation
For Windows only, you can install or remove JMP using a silent installation ( Preparing JMP® to Use the InstallShield Silent Installation Method For Microsoft® Windows )
JMP Quality
For more information about the quality of JMP software, read about our commitment to quality.
Support
For information about JMP Support visit the Support area of the JMP User Community where you can find information about our support policies and support for server installations ( JMP Installation Support for JMP® Presentation Virtualization (PV) and JMP® for the Cloud Versions )