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Preparing JMP® to Use the InstallShield Silent Installation Method For Microsoft® Windows

This JMP Note provides the steps to Create, Install, and Remove JMP silently using the InstallShield Record commands.

 

  1. Installing JMP

a. Creating InstallShield ISS Response File to Install JMP

 

To create the InstallShield ISS response file, complete the following steps:

Launch the JMP software installation using the InstallShield -r command from a Windows Command Prompt with Administrative Rights to create the silent installation ISS response file:  jmp__xxxx__win.exe -r -f1C:\silent.iss

 

There is no space between the -f1 parameter and characters are a lower case “f” and the number “1”.

 

If you wish to create an Install Log, add the -f2 parameter followed by the path to where the log should be created, i.e:   jmp__xxxx__win.exe -r -f1C:\silent.iss -f2C:\InstallLog.txt

 

It may be necessary to use the full path name when calling the JMP executable file:

C:\jmp__xxxx__win.exe -r -f1C:\silent.iss -f2C:\InstallLog.txt

b. Installing JMP Using InstallShield ISS Response File

To install JMP using silent setup, copy the JMP executable file and the ISS response file to the target computer.  This can be done through an automated process provided by software deployment tools, such as Microsoft SCCM.  Run the InstallShield -s command from a Windows Command Prompt with Administrative Rights to start the silent installation. Here is an example: jmp__xxx__win.exe -s -f1C:\silent.iss

There is no space between the -f1 parameter and characters are a lower case “f” and the number “1”.

 

If you wish to create an Install Log, add the -f2 parameter followed by the path to where the log should be created, i.e:   jmp__xxxx__win.exe -r -f1C:\silent.iss -f2C:\InstallLog.txt

 

It may be necessary to use the full path name when calling the JMP executable file:

C:\jmp__xxxx__win.exe -r -f1C:\silent.iss -f2C:\InstallLog.txt 

 

  1.  Removing JMP

a. Creating InstallShield ISS Response File to Uninstall JMP

 

To create the InstallShield ISS response file, complete the following steps:

Launch the JMP software using the InstallShield -hidesplash -uninst and -r commands from a Windows Command Prompt with Administrative Rights to create the silent installation ISS response file:
jmp__xxxx__win.exe -hidesplash -uninst -r -f1C:\uninstall.iss

 

There is no space between the -f1 parameter and characters are a lower case “f” and the number “1”.

 

If you wish to create an Install Log, add the -f2 parameter followed by the path to where the log should be created, i.e:   jmp__xxxx__win.exe -hidesplash -uninst -r -f1C:\uninstall.iss -f2C:\UninstallLog.txt

 

It may be necessary to use the full path name when calling the JMP executable file:

C:\ jmp__xxxx__win.exe -hidesplash -uninst -r -f1C:\uninstall.iss -f2C:\UninstallLog.txt

b. Uninstalling JMP Using InstallShield ISS Response File

To uninstall JMP using silent setup, copy the JMP executable file and the ISS response file to the target computer.  This can be done through an automated process provided by software deployment tools, such as Microsoft SCCM.  Run the InstallShield -hidesplash -uninst and -s commands from a Windows Command Prompt with Administrative Rights to start the silent installation. Here is an example: jmp__xxx__win.exe -hidesplash -uninst -s -f1C:\uninstall.iss

There is no space between the -f1 parameter and characters are a lower case “f” and the number “1”.

 

If you wish to create an Uninstall Log, add the -f2 parameter followed by the path to where the log should be created, i.e:   jmp__xxxx__win.exe -hidesplash -uninst -s -f1C:\silent.iss -f2C:\UninstallLog.txt

 

It may be necessary to use the full path name when calling the JMP executable file:

C:\jmp__xxxx__win.exe -hidesplash -uninst -s -f1C:\silent.iss -f2C:\UninstallLog.txt 

  1. Important Notes About JMP Silent Installation

Response files must be created on a physical machine. ISS files created on virtual machines have been reported to produce errors when used for silent installations.

 

JMP Technical Support recommends that you use two machines for testing the full silent installation process. It is not recommended to test the silent installation on the same machine where the recording (.ISS) file was created.

 

For Custom Installation: Please see the JMP Note: Add Custom Files To JMP Installation Package 

 

For JMP 18 Upgrades: Please see the JMP Note: JMP 18.0.1 installation for Windows

 

You can find the Revenea InstallShield Error Codes HERE.

 

You can find additional information about deploying JMP software in the JMP Deployment Guides.

 

If you need additional assistance, contact JMP Technical Support.

 

[Previously JMP Note 8135]

Details
Operating System
Windows
Reported Version
16.2
Products JMP JMP Pro JMP Clinical