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Preparing JMP® to Use the InstallShield Silent Installation Method For Microsoft® Windows

This JMP Note provides steps to create a script for installing JMP silently using the InstallShield Record commands.  See this JMP Note for Silent Uninstallation.

  • Customers may choose to deploy JMP using third‑party software distribution tools such as SCCM, Intune, or similar systems. These tools are outside of our control and are not JMP products. As a result, JMP Support cannot troubleshoot issues related to packaging, deployment, or failures caused by these distribution mechanisms. Support is limited to the JMP installer and documented installation options.
  • For Microsoft InTune deployments, please see this Microsoft Article to prepare the JMP .exe file for deployment.  At present, JMP does not offer an MSI installer file.

Installing JMP

  1. Creating InstallShield ISS Response File to Install JMP

  2. To create the InstallShield ISS response file, launch the JMP software installer using the InstallShield -r command from a Windows Command Prompt with Administrative Rights to create the silent installation ISS response file:  jmp__xxxx__win.exe /r /f1[path_to_iss] /f2[path_to_log]

          [path_to_iss] identifies the file path to save the ISS Record file.
          [path_to_log] identifies the file path to save the log file.
           Note: There is no space between the /f1 or /f2 options and the file path.

  1. Installing JMP Using InstallShield ISS Response File

  2. To install JMP using silent setup, copy the JMP executable file and the ISS response file to the target computer. 

    Run the InstallShield /s command from a Windows Command Prompt with Administrative Rights to start the silent installation.

    This can also be done using the command in a batch file and calling the batch file with Administrative Rights. 

    Here is an example : jmp__xxx__win.exe /s /f1[path_to_iss] /f2[path_to_log]

    [path_to_iss] identifies the file path to the ISS Record file.
    [path_to_log] identifies the file path to save the log file.

 

Important Notes About JMP Silent Installation

If you encounter an issue creating the ISS file, use jmp__xxx__win.exe /r command only.  This will copy the ISS file to the %windir%, which is typically C:\Windows.

 

For Custom Installation: Please see JMP Note: Add Custom Files To JMP Installation Package 

If you create a Log file, you can find the Revenera InstallShield Error Codes HERE.

For additional information about deploying JMP software, please see the JMP Deployment Guide.

If you have additional questions, please contact JMP Technical Support.

 

[Previously JMP Note 8135]

Details
Operating System
Windows
Reported Version
16.2
Products JMP JMP Pro JMP Clinical

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