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TKJMP Init failed

leonxf
Level II

I have been using JMP 16 Pro, and recently, I uninstalled and reinstalled JAVA. Now I can open JMP, but cannot open the sas files. When I try, it pops up a window shows:

 

JMP Alert

Cannot import "sasfilename". TKJMP Init failed.

 

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
leonxf
Level II

Re: TKJMP Init failed

The problem is solved by uncheck the UTF-8 box in the windows 10 language and region settings

View solution in original post

3 REPLIES 3
leonxf
Level II


Re: TKJMP Init failed

It can open jpg files with no problem.

stan_koprowski
Community Manager Community Manager


Re: TKJMP Init failed

Hi @leonxf ,

Please contact technical support (support@jmp.com) as they will be best able to help you restore your environment.

 

cheers,

Stan

 

leonxf
Level II

Re: TKJMP Init failed

The problem is solved by uncheck the UTF-8 box in the windows 10 language and region settings