TKJMP Init failed

[#1]

I have been using JMP 16 Pro, and recently, I uninstalled and reinstalled JAVA. Now I can open JMP, but cannot open the sas files. When I try, it pops up a window shows:

JMP Alert

Cannot import "sasfilename". TKJMP Init failed.

Please help.

[#2]

It can open jpg files with no problem.

[#3]

Hi @leonxf ,

Please contact technical support (support@jmp.com) as they will be best able to help you restore your environment.

cheers,

Stan

[#4 · Accepted solution]

The problem is solved by uncheck the UTF-8 box in the windows 10 language and region settings