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JMP 9 incredibly unstable. How to improve???

sfrubin

Community Trekker

Joined:

Sep 22, 2011

Hello,

I recently upgraded from JMP8.0 to 9.0 and have been experiencing headaches ever since.

Aside from a few changes in the user interface which I do not find particularly comfortable, the program crashes ~3x/day. No warning, no chance to save any data.

Did anybody else have this experience, and if so, please tell me how you managed to work with this program.

TIA.

2 REPLIES
pmroz

Super User

Joined:

Jun 23, 2011

Works fine for me and my 100+ users.  Are you using 9.0.3?  That fixed things when reading and writing Excel files.

You should contact JMP tech support about this issue.

sfrubin

Community Trekker

Joined:

Sep 22, 2011

Hi PMroz,

Yep, I am using 9.03. All 4 members of our team experience similar problems.

We contacted JMP support but they insist there is no problem. In the meantime, I am recommending switching back to JMP8...