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Administrator Knowledge Base

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  • Opening JMP for the First Time

    To use JMP, the software needs to verify that you have been authorized by your software administrator.     To continue the verification process,   Click OK in the Welcome to JMP dialogEnter the email address your software administrator used to grant you authorization.
      Click Sign in.(Optional) If you have not created a My JMP ID, enter the additional information requested then click Sign Up.Ente...

    Ryan_Gilmore Ryan_Gilmore
    Administrator Knowledge Base |
    Oct 23, 2024 9:32 AM
    12110 views | 1 replies

  • JMP Live Adminstrator Help and Documentation

    JMP provides resources for administering all aspects of JMP Live.  Documentation is available for these and other topics   Publish JMP ContentAbout JMP LiveJMP Live SpacesJMP Live PostsJMP Live GraphsJMP Live DataSearch JMP LiveUpdate Your JMP Live Profile or SettingsJMP Live Administrator Options Information for previous releases of JMP Live can also be found in the documentation.

    gail_massari gail_massari
    Administrator Knowledge Base |
    Jul 28, 2024 8:37 PM
    516 views | 1 replies

  • JMP 18 Deployment Guide

    This guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.   This document provides information on how to download, install, and authorize JMP software. The information is categorized based on role: a JMP user, a JMP software administrator, an IT and deployment administrator.   JMP UsersJMP Software AdministratorsIT & Deployment Administrators     JMP Users   My JMP In order to use the softwa...

    Duane_Hayes Duane_Hayes
    Administrator Knowledge Base |
    Jun 5, 2024 1:26 PM
    8215 views | 0 replies

  • How to Download JMP 18 - Software Administrator

    This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   As the software administrator for your site, you can package and deploy JMP according to your business needs. To download JMP 18, Sign in to My JMP.Click Manage Software.

    Locate the JMP product and version, then click Download.

    Below the installation instructions, click the download icon for the desired operating system.

     

    Ryan_Gilmore Ryan_Gilmore
    Administrator Knowledge Base |
    Apr 12, 2024 3:20 AM
    6199 views | 1 replies

  • JMP 18 User Authorization Guide

    Overview This guide instructs Software Administrators in managing your authorized JMP users for JMP 18.  If you are using a version of JMP prior to 18.0, please refer to the Deployment Guide for the version you are deploying. For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical.   Managing Users Beginning with JMP 18, users must be authorized by email address. Administrators...

    Wendy_Murphrey Wendy_Murphrey
    Administrator Knowledge Base |
    Apr 11, 2024 1:41 PM
    15402 views | 0 replies

  • How to Manage Users

    This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   Beginning with JMP 18, users must be authorized to use the software. Administrators manage the list of authorized users by using the user's email address.  The management is done in My JMP.    Sign in to My JMP.Click Manage Software.
    Locate the JMP product and version in My Software, then click Manage.
    You can now manag...

    Ryan_Gilmore Ryan_Gilmore
    Administrator Knowledge Base |
    Apr 11, 2024 1:41 PM
    6277 views | 0 replies

  • How to Download JMP 18 - Authorized User

    This guide uses JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.   You must be authorized by your software administrator to download and use JMP.   To download JMP, Sign in to My JMP.Click the download icon for the software to download

    Below the installation instructions, click the download icon for the desired operating system.

     

    Ryan_Gilmore Ryan_Gilmore
    Administrator Knowledge Base |
    Apr 11, 2024 1:41 PM
    8523 views | 0 replies

  • How to Sign in to My JMP

    To download JMP software or to manage user authorizations, you need to sign in to My JMP.  Go to My JMPClick LoginEnter your email address

    Click Sign in(Optional) If you have not created a My JMP ID, enter the additional information requested then click Sign UpEnter the verification code then click Verify(Optional) If you have not created a My JMP ID, review and accept the terms and conditions You ...

    Ryan_Gilmore Ryan_Gilmore
    Administrator Knowledge Base |
    Apr 11, 2024 1:40 PM
    11063 views | 0 replies

  • JMP 17 Deployment Guide (Windows)

    InstallationDelivery of the Installation FilesLicense InformationStaging a JMP InstallationLicense ControlInstalling JMPAdding Custom Files to a Software DepotInstallation OptionsSilent InstallationRunning JMP the First TimeRenewing Your JMP LicenseFrequently Asked QuestionsLanguage PDFs Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity,...

    Evan_Carr Evan_Carr
    Administrator Knowledge Base |
    Jun 6, 2023 12:41 PM
    12524 views | 0 replies

  • JMP 17 Deployment Guide (macOS)

    InstallationDelivery of the Installation FilesLicense InformationStaging a JMP InstallationLicense ControlInstalling JMPRunning JMP the First TimeRenewing Your JMP LicenseFrequently Asked QuestionsLanguage PDFs   Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical. If you are ...

    Evan_Carr Evan_Carr
    Administrator Knowledge Base |
    Jun 6, 2023 11:34 AM
    4372 views | 0 replies

  • FAQ: How do I install JMP Software with the SAS Download Manager?

     Watch this short video to learn about the process. Still have question? Please feel free to post a question to the Administrator's discussion area or by contacting JMP Technical Support.  

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    May 11, 2017 1:48 PM
    8503 views | 0 replies

  • FAQ: Can I have two different versions of JMP installed on my computer at the same time?

    Yes with JMP 11 or later.  JMP 11 can be installed on a computer with a previous version of JMP. The installation of JMP 11 does not remove the previous version and both versions are operable.

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Nov 10, 2014 4:24 AM
    5431 views | 1 replies

  • FAQ: What is the difference between an update and an upgrade?

    A software update is a maintenance release.  For example, if the installed version is JMP 12.0 you can apply a maintenance update to bring the installed version of JMP to version 12.1A software upgrade is a version change.  For example, if the installed version is JMP 10.0.2 you can upgrade to JMP version 12.1 by performing a software upgrade.Click the following links for additional details regard...

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 26, 2014 8:34 AM
    3708 views | 0 replies

  • FAQ: What is the JMP Development Cycle?

    Major releases of the JMP Software occur approximately every 18 monthsMaintenance releases are approximately every 4 months after a major release on an as needed basis

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 26, 2014 8:26 AM
    3582 views | 0 replies

  • FAQ: What is the default location for the JMP.per file on Windows OS?

    When JMP is launched the following hierarchy is used for searching for the license file:Registry Entry locationUser's AppData folderJMP Install folder
    Also, if the administrator wanted to change the registry key JMPPerPath to a non-standard location, it needs to be noted that this is not set until JMP is opened the first time, which will cause JMP to ask for the SID file upon first run.
    After open...

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 18, 2014 10:25 AM
    10484 views | 0 replies

  • FAQ: What can I do if Windows security will not let me update the JMP file in my C:\Program Files Folder?

    This is a result of enhanced security in Windows Vista and Windows 7 operating systems. 
    To change files in the Program Files folder, you might need to run JMP in Administrative mode. This can be done by right-clicking the JMP desktop icon and selecting "Run As Administrator."

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 18, 2014 10:22 AM
    3169 views | 0 replies

  • FAQ: How do I obtain a maintenance upgrade to JMP software?

    Maintenance upgrades are available from the JMP websitehttp://jmp.com/support/downloads/jmp_software_updates.shtml

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 18, 2014 10:19 AM
    3170 views | 0 replies

  • FAQ: Where can I find a Quality Statement concerning JMP?

    JMP uses a variety of methods to see, the extent possible that the software produces   AccurateReliable Numerically precise results   To assist customer validation or operational qualification (OQ) efforts, JMP provides a set of tests based on the Standards and Technology Statistical Reference Data (StRD) sets in an extensible framework, available for download.   JMP also provides a tool for verif...

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 18, 2014 10:14 AM
    3222 views | 0 replies

  • FAQ: How do I report a problem I am having with JMP?

    Below are the ways that you can access JMP Technical Support.   Report a Problem E-mail: support@jmp.com Phone: 800-450-0135 (US)   NOTE: Phone support is available from 9:00AM to 5:00PM ET, Monday - Friday.

    stan_koprowski stan_koprowski
    Administrator Knowledge Base |
    Aug 18, 2014 10:10 AM
    3173 views | 0 replies