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Try the Materials Informatics Toolkit, which is designed to easily handle SMILES data. This and other helpful add-ins are available in the JMP® Marketplace

Support Library

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Latest Posts

  • JMP Software Maintenance Updates

    The maintenance downloads provided on this page will update an installed copy of JMP to the most recent maintenance level. Updaters for the annual license and single-user versions of JMP a...

    Arn_Cota Arn_Cota
    Support Library |
    Feb 12, 2024 8:43 AM
    4651 views | 0 replies
  • Previous Maintenance Updates

    As mentioned previously, the downloads below can only be used to update an installed copy of JMP to the most recent maintenance level corresponding to that installed version. This process ...

    Arn_Cota Arn_Cota
    Support Library |
    Feb 12, 2024 8:42 AM
    712 views | 0 replies
  • Submit a Support Request

    We are currently working on improving our submission process. In the meantime, please send an email to the following address:   support@jmp.com   Please include the following details...

    Duane_Hayes Duane_Hayes
    Support Library |
    Feb 12, 2024 7:37 AM
    2109 views | 0 replies
  • JMP Clinical Software Documentation and Updates

    How to find the version of your JMP Clinical software Open JMP Clinical, click on Settings and expand the About JMP Clinical section.   Current Resources JMP Clinical 18.1 User Gu...

    Duane_Hayes Duane_Hayes
    Support Library |
    Feb 8, 2024 1:02 PM
    5994 views | 0 replies
  • Solutions OnDemand for JMP 16

    Check the Attachments section for the ZIP file. You need to unzip the executable.

    Bobby_Riggs Bobby_Riggs
    Support Library |
    Sep 20, 2023 10:32 AM
    232 views | 0 replies
  • Hosting Support Policies

    Specific to JMP Live environments hosted by JMP, Hosting Support is also available. JMP provides a Recovery Time Objective (RTO) of two business days* from the time of reporting the issue to...

    Duane_Hayes Duane_Hayes
    Support Library |
    Sep 1, 2023 9:09 AM
    518 views | 0 replies
  • Technical Support Services

    At JMP Technical Support, our mission is to help our customers make the best use of our software products through effective and responsive support, active advocacy, and a broad and flexible ...

    Evan_Carr Evan_Carr
    Support Library |
    Jun 6, 2023 8:23 AM
    9299 views | 0 replies
  • Technical Support Policies

    At JMP Technical Support, our mission is to help our customers make the best use of our software products through effective and responsive support, active advocacy, and a broad and flexible ...

    Evan_Carr Evan_Carr
    Support Library |
    Jun 6, 2023 8:13 AM
    1126 views | 0 replies
  • JMP System Requirements (macOS)

    JMP 18 | JMP 17 | JMP 16 | JMP Clinical 18 | JMP System Requirements (Windows) JMP 18; JMP Pro, Version 18 OS: macOS Sequoia (15; JMP release 18.1 and later)* macOS Sonoma (14)* macOS Ventu...

    Evan_Carr Evan_Carr
    Support Library |
    May 24, 2023 5:31 AM
    11988 views | 0 replies
  • JMP System Requirements (Windows)

    JMP 18 | JMP 17 | JMP 16 | JMP Live 18 | JMP Clinical 18 | JMP System Requirements (macOS)   JMP 18; JMP Pro, Version 18   OS (64-bit releases only): Windows 11 Windows 10 (except Windows 1...

    Evan_Carr Evan_Carr
    Support Library |
    May 24, 2023 5:30 AM
    28655 views | 0 replies