Support Library

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• JMP Software Maintenance Updates

  The most current version of JMP software can be downloaded from My JMP The following article is intended for JMP 17 and prior.   The maintenanc...

  Arn_Cota

  Support Library |

  Feb 12, 2024 8:43 AM

  6283 views | 0 replies

• Previous Maintenance Updates

  As mentioned previously, the downloads below can only be used to update an installed copy of JMP to the most recent maintenance level correspon...

  Arn_Cota

  Support Library |

  Feb 12, 2024 8:42 AM

  831 views | 0 replies

• Submit a Support Request

  We are currently working on improving our submission process. In the meantime, please send an email to the following address:   support@jmp.c...

  Duane_Hayes

  Support Library |

  Feb 12, 2024 7:37 AM

  2484 views | 0 replies

• JMP Clinical Software Documentation and Updates

  How to find the version of your JMP Clinical software Open JMP Clinical, click on Settings and expand the About JMP Clinical section.   ...

  Duane_Hayes

  Support Library |

  Feb 8, 2024 1:02 PM

  6445 views | 0 replies

• Solutions OnDemand for JMP 16

  Check the Attachments section for the ZIP file. You need to unzip the executable.

  Bobby_Riggs

  Support Library |

  Sep 20, 2023 10:32 AM

  246 views | 0 replies

• Hosting Support Policies

  Specific to JMP Live environments hosted by JMP, Hosting Support is also available. JMP provides a Recovery Time Objective (RTO) of two business ...

  Duane_Hayes

  Support Library |

  Sep 1, 2023 9:09 AM

  547 views | 0 replies

• Technical Support Services

  At JMP Technical Support, our mission is to help our customers make the best use of our software products through effective and responsive suppor...

  Evan_Carr

  Support Library |

  Jun 6, 2023 8:23 AM

  9962 views | 0 replies

• Technical Support Policies

  At JMP Technical Support, our mission is to help our customers make the best use of our software products through effective and responsive suppor...

  Evan_Carr

  Support Library |

  Jun 6, 2023 8:13 AM

  1227 views | 0 replies

• JMP System Requirements (macOS)

  JMP 18 | JMP 17 | JMP 16 | JMP Clinical 18 | JMP System Requirements (Windows) JMP 18; JMP Pro, Version 18 OS: macOS Sequoia (15; JMP release 18...

  Evan_Carr

  Support Library |

  May 24, 2023 5:31 AM

  13581 views | 0 replies

• JMP System Requirements (Windows)

  JMP 18 | JMP 17 | JMP 16 | JMP Live 18 | JMP Clinical 18 | JMP System Requirements (macOS)   JMP 18; JMP Pro, Version 18   OS (64-bit releases o...

  Evan_Carr

  Support Library |

  May 24, 2023 5:30 AM

  33082 views | 0 replies