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robust1972
robust1972
Level IV

"access violation"

Created: Oct 5, 2015 03:51 PM  |  Last Modified: Oct 18, 2016 5:50 PM (9499 views)

I am using jmp 12.01 and experiencing the problem "access violation" just after open a JMP session. The exit button in file menu is grayout and can not be closed by any means except use task manager of Windows.  below are the screen shots. I have emailed to jmp support but would like to check if any member in this forum can help me out.

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robust1972
robust1972
Level IV
Solution

Re: "access violation"

Created: Oct 7, 2015 03:24 PM  |  Last Modified: Oct 18, 2016 5:52 PM (11554 views)  |  Posted in reply to message from robust1972 10-05-2015

The issue was fixed finally by choose File/Preference/Windows Specific/ then click on reset association. I guess some file extension was associated with jmp accidentally and caused the issue.


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robust1972
robust1972
Level IV
Solution

Re: "access violation"

Created: Oct 7, 2015 03:24 PM  |  Last Modified: Oct 18, 2016 5:52 PM (11555 views)  |  Posted in reply to message from robust1972 10-05-2015

The issue was fixed finally by choose File/Preference/Windows Specific/ then click on reset association. I guess some file extension was associated with jmp accidentally and caused the issue.


10154_pastedImage_0.png

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