Victor, I have the following thoughts/comments/questions (Note: I did not thoroughly read the paper):
1. The first issue I have with the analysis is I don't know what practical significance is for the 3 response variables? How much of a change in Capacity, Retention or Resolution is of scientific or engineering interest? The range for each is 1.2, 6.7 and 10.4 (in order). Is this interesting? Need an SME to help.
2. I don't see run order in the data table?
3. It appears the terms removed from the model and replication of the 6 center points is what is being used for the estimate of the MSE for statistical tests (again, without run order are these replicates or repeats?). This variation (the removed terms, which can bias the MSE) is very small in comparison to the total variation, hence why so many terms in the model look statistically significant (especially Capacity and Retention). There is a mention of within day and between day estimates of precision. I do not see day accounted for? So the question is, is the variation of the removed terms and the replicated counterpoints representative of the true variance (random errors) in the process? If I look at a Normal plot and use Lenth's PSE, it appears the RMSE may be under-estimated (note: JMP labels estimates according to RMSE, not PSE)
4. There're 2 outliers from a multivariate analysis (-,-,+ where all responses are particularly high, and a,0,0 where Retention is high) what happened there?
5. Is there any estimate of measurement error or was the measurement system studied in the paper?
6. I didn't take a detailed look at residuals yet, but residuals or Resolution look unusual.
7. The correlation of the prediction formulas from your analysis and the paper analysis are excellent (.9999, 1.0, .9954).
"All models are wrong, some are useful" G.E.P. Box