User Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Don’t miss your chance to experience Discovery Summit Europe at our best available rate! Early bird registration through 31 Oct.
  • Graph Builder Toolbar streamlines interactive graphing. Creates shortcuts on Report and GraphBuilder Helpers toolbars. Download and install the extension.
  • JMP will suspend normal business operations for our Rest and Recharge Day on Friday, October 2, 2026.
    Regular business hours will resume on Monday, October 5, 2026.

Discussions

Solve problems, and share tips and tricks with other JMP users.
Choose Language Hide Translation Bar
aq
aq
Level I

PER file location does not exist

Created: Sep 15, 2020 11:25 AM  |  Last Modified: Jun 10, 2023 1:39 PM (4355 views)

Every time I log into JMP I get a pop up that says "The PER file location does not exist, please enter an existing location." I've tried re-associating the license file without success. Any ideas?

 

 

0 Kudos
4 REPLIES 4
txnelson
Super User txnelson
Super User

Re: PER file location does not exist

Sep 15, 2020 11:29 AM (4352 views)  |  Posted in reply to message from aq 09-15-2020

Start up JMP in the "Run as Administrator" mode.  That should fix it from that point forward

Jim
0 Kudos
aq
aq
Level I

Re: PER file location does not exist

Sep 15, 2020 11:55 AM (4347 views)  |  Posted in reply to message from txnelson 09-15-2020

I have tried starting up in "Run as Administrator" mode without success. I also tried deleting the license, adding it back in, and starting again in administrator mode.

0 Kudos
txnelson
Super User txnelson
Super User

Re: PER file location does not exist

Sep 15, 2020 12:46 PM (4336 views)  |  Posted in reply to message from aq 09-15-2020

Sounds like you need to contact JMP support

     [email protected]

Jim
Ares76
Ares76
Level I

Re: PER file location does not exist

Nov 1, 2022 01:08 AM (3708 views)  |  Posted in reply to message from aq 09-15-2020

go to Help -> About JMP -> Install Checker;    look for "PER File Location" and that should give you your registery address.

 

and you should be able to see the path to the PER file and it should say it doesn't exit.    modify your registery and fix the file path and you should be good to go.

0 Kudos

Recommended Articles