Subscribe Bookmark RSS Feed

JMP Exception! Error

natalie_

Community Trekker

Joined:

Jan 6, 2016

Hi all,

When I reopen a report, I sometimes get this error.  Why does this occur?

11406_pastedImage_0.png

1 ACCEPTED SOLUTION

Accepted Solutions
Solution

Thank you, Jim for the response. This is absolutely correct. There is also an add-in, written by one of the members of our tech support team to help you report this issue and others like it in the future.

This is theCrash Report JMP Add-In that "is a JMP Add-In for Windows operating systems that will make it easy for you to submit crash information to JMP Technical Support."


Thank you very much for your desire to improve the reliability of JMP.

Check out the JMP blog: jmp.com/blog
3 REPLIES
txnelson

Super User

Joined:

Jun 22, 2012

You need to go directly to support@jmp.com to report this and to get resolution for it.

Jim
Craige_Hales

Staff

Joined:

Mar 21, 2013

It is probably a bug in JMP.  When you contact technical support, they will need the error file (in the dialog) and, if possible, the files needed to reproduce the problem.  As Jim suggested, work with our technical support team on this.  Thanks for your help on this, and sorry it is causing a problem.   Craige

Craige
Solution

Thank you, Jim for the response. This is absolutely correct. There is also an add-in, written by one of the members of our tech support team to help you report this issue and others like it in the future.

This is theCrash Report JMP Add-In that "is a JMP Add-In for Windows operating systems that will make it easy for you to submit crash information to JMP Technical Support."


Thank you very much for your desire to improve the reliability of JMP.

Check out the JMP blog: jmp.com/blog