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RicardoCosta
New Contributor

Browser can't load interactive HTML files

Hi all,

Did anyone get a problem opening interactive HTML files ?

I have a 4Mb journal (with lots JMP graphs) that, when converted to interactive HTML, can't be opened with any type of browser. 

I already tried chrome, firefox and IE. None of them could open the JMP generated interactive HTML.

I'm using JMP 15.1.

 

Thanks in advance

Ricardo Costa
2 REPLIES 2
txnelson
Super User

Re: Browser can't load interactive HTML files

My suggestion is to take this issue to JMP support

     support@jmp.com

You should be able to get the large html file to them, and they will then be able to have the development staff help with the debugging(if necessary)

Jim
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RicardoCosta
New Contributor

Re: Browser can't load interactive HTML files

Hi txnelson

 

Thanks for the feedback. I've just identified a segment of the journal that, when converted to dynamic HTML, led to a non-openable file.

I will forward all the info to JMP support. 

 

Thanks again.

 

 

 

Ricardo Costa