Reliability - Fit life by X crashes with local data filter

[RJS]

After a few clicks in the local data filter, Fit life by X commonly crashes all of JMP

[mia_stephens]

Sorry to hear this. Can you please provide any additional details? Our technical support team at [email protected] can help!

[PatrickGiuliano]

Hello @RJS ,

As noted by @mia_stephens, JMP technical support is happy to assist you to identify, troubleshoot and track your issue.  You can reach us at [email protected] and 800.450.0135 (US) 9am-5pm EST.

We do appreciate crash reporting from our customers and ask that you provide your JMP version and license information as part of your description of the problem (please include a brief description of this issue in the subject header of your email as well).  Regarding your license information: Your JMP Serial or Site Number can be found by selecting "Help > About JMP" if you are on a PC, or "JMP > About JMP" if you are on a Mac. Please provide a screen capture if possible.  We look forward to working with you!  

@PatrickGiuliano 

[RJS]

OK will email thanks

[SamGardner]

Since this appears to be a technical support issue, I will move this to declined.  

[hogi]

Does JMP crash - or FREEZE?

The platform is ultra slow for large data sets.
It can take many hours till the report is generated.

TS-00122043

[hogi]

I hope somebody will find the bug and fix it in one of the next releases ...