This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Choose Language Hide Translation Bar
Prokaryote
Prokaryote
Level II

Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 8, 2023 01:55 PM (356 views)

The picture below shows everyone else's view after they install the add in.  The highlighted comment boxes explain what the one user is experiencing.  Everyone is using the same JMP Add-in installer.  Thanks!

 

Screenshot 2023-11-08 at 10.51.53 AM.png

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
Phil_Kay
Staff Phil_Kay
Staff
Solution

Re: Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 10, 2023 03:51 AM (330 views)  |  Posted in reply to message from Prokaryote 11-08-2023

Hi @Prokaryote . I think you should contact JMP technical support about this query (email: support@jmp.com).

Phil

View solution in original post

1 REPLY 1
Phil_Kay
Staff Phil_Kay
Staff
Solution

Re: Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 10, 2023 03:51 AM (331 views)  |  Posted in reply to message from Prokaryote 11-08-2023

Hi @Prokaryote . I think you should contact JMP technical support about this query (email: support@jmp.com).

Phil