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Prokaryote
Prokaryote
Level III

Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 8, 2023 01:55 PM (1140 views)

The picture below shows everyone else's view after they install the add in.  The highlighted comment boxes explain what the one user is experiencing.  Everyone is using the same JMP Add-in installer.  Thanks!

 

Screenshot 2023-11-08 at 10.51.53 AM.png

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1 ACCEPTED SOLUTION

Accepted Solutions
Phil_Kay
Staff Phil_Kay
Staff
Solution

Re: Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 10, 2023 03:51 AM (1114 views)  |  Posted in reply to message from Prokaryote 11-08-2023

Hi @Prokaryote . I think you should contact JMP technical support about this query (email: support@jmp.com).

Phil

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1 REPLY 1
Phil_Kay
Staff Phil_Kay
Staff
Solution

Re: Under Add-ins Viewer, one person (Mac OS) cannot check the "Enable Add-ins" box, while many others have no problem (same OS)

Nov 10, 2023 03:51 AM (1115 views)  |  Posted in reply to message from Prokaryote 11-08-2023

Hi @Prokaryote . I think you should contact JMP technical support about this query (email: support@jmp.com).

Phil

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