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dk
dk
Level II

PRO license runtime

Created: Mar 8, 2023 07:51 AM  |  Last Modified: Jun 8, 2023 7:45 AM (1200 views)

My organization bought a JMP Pro license for a year.

Unfortunately due to the high level of bureaucracy in the organization the installation was performed with some delay on 18th January but the license expires on 14th December.

Is there a way to extend the license such that we can make use of JMP Pro for the full year?

If there is how would this be done in practice?

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3 REPLIES 3
Jeff_Perkinson
Community Manager Jeff_Perkinson
Community Manager Community Manager

Re: PRO license runtime

Mar 9, 2023 08:45 AM (1162 views)  |  Posted in reply to message from dk 03-08-2023

Hi @dk,

 

I'm sorry to hear that it took your organization so long to get the software onto your machine. The license is for a year from the time the software is delivered. There is no way to extend the license. Please reach out to your sales team if you have further concerns.

-Jeff
dk
dk
Level II

Re: PRO license runtime

Mar 9, 2023 10:32 AM (1155 views)  |  Posted in reply to message from Jeff_Perkinson 03-09-2023

OK thank you

I expected that but it was worth a try.

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JessicaLowe
JessicaLowe
Level I

Re: PRO license runtime

Oct 28, 2023 02:28 AM (1101 views)  |  Posted in reply to message from Jeff_Perkinson 03-09-2023

Ok, thank you sir. I will do it.

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