How do I get Street Map Service to align up with my data

[#1]

I have some latitude and longitude data that I place in graph builder.  When I select Simple Earth and Detailed Earth as a background map the data aligns perfectly.  When I select Street Map Service the data is not aligned with map.  Not sure what I can do to get this fixed.  Sometimes it seems to work, and sometimes it does not.

[#2]

I see the same issue when I try to use Street Map. NASA Server appears to be okay. I suggest that you ask technical support to look into this: support@jmp.com.