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How to completely remove all system and configuration files for JMP for Windows
Created: Feb 6, 2025 04:55 PM  |  Last Modified: Feb 11, 2025 8:29 PM

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There may be times when you need to remove all JMP files from your system. To completely remove all JMP system and configuration files from a Windows system, follow these steps:

Note: The following steps require full administrator privileges. If you do not have full administrator privileges on your computer, you will need assistance from your organization's IT department.


procedure


Uninstall JMP

  1. Go to Control Panel.
  2. Select "Uninstall a Program" from the "Programs" category (if viewing by icon, select "Programs and Features").
  3. Find all versions of JMP on your system and uninstall them. After all JMP programs are uninstalled, restart your computer.

Delete the JMP Program folder

  1. Log back into Windows and navigate to C:\Program Files\SAS\.
    Note: For JMP 18, navigate to C:\Program Files\JMP.
  2. Find all “JMP” and “JMPPRO” folders and delete them.

Delete JMP Customized Data

  1. Press the Windows key and R key at the same time to open the Run box.
  2. In the Run box, type %appdata% and press Enter.
    This action opens the current user's Application Data Roaming folder (appdata/roaming). If more than one user is using JMP on this system, you will need to navigate to each user's Application Data Roaming folder. The AppData folder is a hidden folder, so you will need to configure it to be visible. For instructions on how to view hidden system folders, see the following Microsoft document:
  3. In the AppData Roaming folder, open the SAS folder, locate all "JMP" and "JMPPro" folders, and delete them.
    Note: For JMP 18, open the JMP folder in the AppData Roaming folder.

Delete the JMP ProgramData folder

  1. Press the Windows key and R key at the same time to open the Run box.
  2. In the Run box, type %programdata% and press Enter.
  3. In the ProgramData folder, open the SAS folder.
    Note: For JMP 18, open the JMP folder in the ProgramData folder.
  4. In the SAS folder (or JMP folder), find all "JMP" and "JMPPRO" folders and delete them.

This will remove all JMP system and configuration files from your Windows system.

Note: This FAQ is based on the following JMP Note:
JMP Note 678321 - How to completely remove all system and configuration files from JMP for Windows


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This post originally written in Japanese and has been translated for your convenience. When you reply, it will also be translated back to Japanese.

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