cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Try the Materials Informatics Toolkit, which is designed to easily handle SMILES data. This and other helpful add-ins are available in the JMP® Marketplace
Choose Language Hide Translation Bar
MisaYoshida
MisaYoshida
Level I

new computer

Oct 7, 2024 01:53 AM (324 views)

I bought a new computer, but the JMP app won't install on my new computer. Do I need to uninstall JMP from my old computer before I can install it on the new computer?

0 Kudos
2 REPLIES 2
jthi
Super User jthi
Super User

Re: new computer

Oct 7, 2024 02:11 AM (319 views)  |  Posted in reply to message from MisaYoshida 10-07-2024

There should be no need for that.

  • How are you trying to install JMP?
    • Where did you get the installer?
  • Which JMP version are you installing?
  • Which operating system are you running?
    • Which were you running earlier?
  • Have you tried contacting JMP support yet?
-Jarmo
0 Kudos
hogi
hogi
Level XII

Re: new computer

Oct 7, 2024 04:39 AM (291 views)  |  Posted in reply to message from jthi 10-07-2024

Try to run the installer as "admin" via right click -> run as administrator.
Different to many other installers, the JMP installer doesn't ask for admin rights - and it doesn't show a warning that admin rights are missing.

0 Kudos