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Discussions

Solve problems, and share tips and tricks with other JMP users.
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MisaYoshida
MisaYoshida
Level I

new computer

Oct 7, 2024 01:53 AM (1455 views)

I bought a new computer, but the JMP app won't install on my new computer. Do I need to uninstall JMP from my old computer before I can install it on the new computer?

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2 REPLIES 2
jthi
Super User jthi
Super User

Re: new computer

Oct 7, 2024 02:11 AM (1450 views)  |  Posted in reply to message from MisaYoshida 10-07-2024

There should be no need for that.

  • How are you trying to install JMP?
    • Where did you get the installer?
  • Which JMP version are you installing?
  • Which operating system are you running?
    • Which were you running earlier?
  • Have you tried contacting JMP support yet?
-Jarmo
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hogi
hogi
Level XIII

Re: new computer

Oct 7, 2024 04:39 AM (1422 views)  |  Posted in reply to message from jthi 10-07-2024

Try to run the installer as "admin" via right click -> run as administrator.
Different to many other installers, the JMP installer doesn't ask for admin rights - and it doesn't show a warning that admin rights are missing.

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