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Unable to pin hover labels in graph builder

Hi, using JMP v16.2.0 on Mac.  Sometimes JMP will not allow me to pin hover label in graph builder.  The hover label will show up, but the second I move my mouse over to it, the hover label will disappear (no little pin will show up).  When this happened most recently, I noticed that it was working as expected on the far left side of the graph, but not the majority.  Any particular reason for this or work-around?

 

Thanks.

3 REPLIES 3
Phil_Kay
Staff

Re: Unable to pin hover labels in graph builder

I'm not sure about this. It sounds like something that you should contact technical support about: support@jmp.com.

I hope that helps,

Phil

Re: Unable to pin hover labels in graph builder

Hi, were you able to solve this problem. I am getting the same problem.

hogi
Level XII

Re: Unable to pin hover labels in graph builder

Sometimes you have to be "really fast" to get to the hover label before it disappears.

Concentrate, move the mouse as fast as possible to bridge the gap between the data point and the hover label.

does it help?