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Saurabh
Saurabh
Level I

JMP has performed an access violation and will shut down while starting JMP

Jan 29, 2019 06:14 AM (5974 views)

I am getting error "JMP has performed access violation and will shut down while starting JMP" . It also says start up error information is recorded in some folder. I am running JMP 13.0.0 on Windows 7. Any help would be appreciated

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2 REPLIES 2
txnelson
Super User txnelson
Super User

Re: JMP has performed an access violation and will shut down while starting JMP

Jan 29, 2019 08:37 AM (5964 views)  |  Posted in reply to message from Saurabh 01-29-2019

You need to contact JMP Support.

     support@jmp.com

Jim
Wendy_Murphrey
Staff Wendy_Murphrey
Staff

Re: JMP has performed an access violation and will shut down while starting JMP

Jan 29, 2019 09:05 AM (5957 views)  |  Posted in reply to message from Saurabh 01-29-2019

You might try the solution documented in JMP Note 44128.  But as @txnelson says, reach out to JMP Technical Support and we will be happy to help.

Wendy