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Saurabh

Community Member

Joined:

Jan 29, 2019

JMP has performed an access violation and will shut down while starting JMP

I am getting error "JMP has performed access violation and will shut down while starting JMP" . It also says start up error information is recorded in some folder. I am running JMP 13.0.0 on Windows 7. Any help would be appreciated

2 REPLIES 2
txnelson

Super User

Joined:

Jun 22, 2012

Re: JMP has performed an access violation and will shut down while starting JMP

You need to contact JMP Support.

     support@jmp.com

Jim
Wendy_Murphrey

Joined:

Jun 23, 2011

Re: JMP has performed an access violation and will shut down while starting JMP

You might try the solution documented in JMP Note 44128.  But as @txnelson says, reach out to JMP Technical Support and we will be happy to help.

Wendy