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Londonmr66
Londonmr66
Level I

JMP authorization - Connection errors

Created: Oct 15, 2025 03:52 PM  |  Last Modified: Oct 15, 2025 7:30 PM (1188 views)

Until this week everything was working fine with my JMP 18 but this week the My JMP Authorization window reports a connection issue. 

My IT team have checked my computer, reinstalled JMP 18 but the issue is still the same.

As a test I installed JMP 16 and that works fine.

The issue appears to be connecting to the JMP server for authentication.

Has anyone else had this issue, what was the solution?

Thanks

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Craige_Hales
Super User Craige_Hales
Super User

Re: Connection errors

Oct 15, 2025 10:29 PM (1154 views)  |  Posted in reply to message from Londonmr66 10-15-2025

Use the support tab at the top of the page, and let us know what the answer turns out to be.

Craige
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