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Solve problems, and share tips and tricks with other JMP users.
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tajrida
tajrida
Level III

Issue: How to open a JMP Journal created in JMP 14 using JMP 13

Nov 3, 2019 11:17 PM (3018 views)

I am getting a file open error "JMP 13 has incomplete support for this JMP 14 journal" when trying to open a JMP journal file created in JMP 14 using version 13 of JMP software. Please help - thanks

 

The JMP journal trying to open is part of the online coarse "Statistical Thinking for Industrial Problem Solving" downlaoded from JMP website.

Mohammed Ahmed
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Accepted Solutions
MikeD_Anderson
Staff MikeD_Anderson
Staff
Solution

Re: Issue: How to open a JMP Journal created in JMP 14 using JMP 13

Nov 4, 2019 12:21 PM (2995 views)  |  Posted in reply to message from tajrida 11-03-2019

There are little tweaks to the structure of a journal between releases.  Journals are generally forward-compatible without issue, but you'll get that error going backward through releases.  The good news is that I haven't run into any actual differences that impact functionality.  Just click okay, and save the journal.  The error shouldn't show up again.

 

That said - you probably should just upgrade to JMP 15 (you're two releases behind now).  Most likely, your license allows for access to the latest update, you just have to ask your license admin.  If you need help figuring out who that person is, just drop a note to tech support ([email protected]) and they should be able to help.  

 

M

View solution in original post

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1 REPLY 1
MikeD_Anderson
Staff MikeD_Anderson
Staff
Solution

Re: Issue: How to open a JMP Journal created in JMP 14 using JMP 13

Nov 4, 2019 12:21 PM (2996 views)  |  Posted in reply to message from tajrida 11-03-2019

There are little tweaks to the structure of a journal between releases.  Journals are generally forward-compatible without issue, but you'll get that error going backward through releases.  The good news is that I haven't run into any actual differences that impact functionality.  Just click okay, and save the journal.  The error shouldn't show up again.

 

That said - you probably should just upgrade to JMP 15 (you're two releases behind now).  Most likely, your license allows for access to the latest update, you just have to ask your license admin.  If you need help figuring out who that person is, just drop a note to tech support ([email protected]) and they should be able to help.  

 

M

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