Solved: Re: Issue: How to open a JMP Journal created in JMP 14 using JMP 13

tajrida · Nov 3, 2019 11:17 PM

I am getting a file open error "JMP 13 has incomplete support for this JMP 14 journal" when trying to open a JMP journal file created in JMP 14 using version 13 of JMP software. Please help - thanks

The JMP journal trying to open is part of the online coarse "Statistical Thinking for Industrial Problem Solving" downlaoded from JMP website.

Mohammed Ahmed

MikeD_Anderson · Nov 4, 2019 12:21 PM

There are little tweaks to the structure of a journal between releases. Journals are generally forward-compatible without issue, but you'll get that error going backward through releases. The good news is that I haven't run into any actual differences that impact functionality. Just click okay, and save the journal. The error shouldn't show up again.

That said - you probably should just upgrade to JMP 15 (you're two releases behind now). Most likely, your license allows for access to the latest update, you just have to ask your license admin. If you need help figuring out who that person is, just drop a note to tech support (support@jmp.com) and they should be able to help.

M

View solution in original post

MikeD_Anderson · Nov 4, 2019 12:21 PM

There are little tweaks to the structure of a journal between releases. Journals are generally forward-compatible without issue, but you'll get that error going backward through releases. The good news is that I haven't run into any actual differences that impact functionality. Just click okay, and save the journal. The error shouldn't show up again.

That said - you probably should just upgrade to JMP 15 (you're two releases behind now). Most likely, your license allows for access to the latest update, you just have to ask your license admin. If you need help figuring out who that person is, just drop a note to tech support (support@jmp.com) and they should be able to help.

M