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RVhydrA
Level III

I have lost the ability to drag and drop columns in graph builder.

Out of the blue I have lost the ability to drag and drop into graph builder.  Any thoughts? Is there a toggle for this?

6 REPLIES 6
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Jeff_Perkinson
Community Manager Community Manager

Re: I have lost the ability to drag and drop columns in graph builder.

That sounds weird.

Can you give us some more details on exactly what's happening?

What version of JMP are you using? What are you trying to drag and drop? Which part of the drag and drop operation is failing, the drag (i.e., you can't pick up what you want) or the drop (i.e., it won't go where you want it)?

Do you get an error message? Is this happening with all Graph Builder platforms or only after you've built a specific graph?

-Jeff

-Jeff
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park123
Level II

Re: I have lost the ability to drag and drop columns in graph builder.

I know this post is old, but I am facing similar problem today. It was working fine and suddenly I have lost my ability to drag & drop in graph builder. So when you click on variable and try to drag it, it does not work. Instead you get a hand symbol which when you take it near axis, it shows message click here to place the variable. Its find for since x & Y parameter but no option if you want multiple varibles on Y axis. I tried mulitiple time restarting JMP, but no luck. 

When I right click on Y axis (before placing any varible) and trying to click on properties, it gives and error for JMP exception and crashes. I am using JMP 12 from server. 

Any help would be great. 

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Jeff_Perkinson
Community Manager Community Manager

Re: I have lost the ability to drag and drop columns in graph builder.

That still sounds weird.

Please contact Tech Support. They are best positioned to try to figure out what's going on here.

-Jeff
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park123
Level II

Re: I have lost the ability to drag and drop columns in graph builder.

Thank you. 

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DougD
Level I

Re: I have lost the ability to drag and drop columns in graph builder.

I am just now experiencing this same issue, on JMP 14, where I cannot drag and drop columns into graph builder.  Did you ever get your issue resolved?  what was the resolution?

 

Customer support has mentioned Digital Guardian incompatibility, but we don't use any Digital Guardian software to my knowledge.

 

Any help would be appreciated.


Thanks,

Doug

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carowjp
Level I

Re: I have lost the ability to drag and drop columns in graph builder.

This just happened to me as well in JMP 14.1.0 (32 bit) Academic. If I drag in Graph Builder I get a very slow response and the hand cursor, no message shown, and must click to place the column into a field. Amazing how paralyzing it is to not be able to use the Graph Builder! Is there a solution?

 

Thanks, Jim

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