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  • JMP will suspend normal business operations for our Winter Holiday beginning on Wednesday, Dec. 24, 2025, at 5:00 p.m. ET (2:00 p.m. ET for JMP Accounts Receivable).
    Regular business hours will resume at 9:00 a.m. EST on Friday, Jan. 2, 2026.
  • We’re retiring the File Exchange at the end of this year. The JMP Marketplace is now your destination for add-ins and extensions.

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mwseo
mwseo
Level I

How to resolve my jmp authentication error

Mar 3, 2025 10:03 AM (758 views)

After the program runs, a pop-up will appear asking you to enter your mail for my jmp authentication.
I want to type in my mail, but it doesn't change to the next screen.
Does anyone know a solution?

 

mwseo_0-1741014184682.png

 

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1 REPLY 1
WebDesignesCrow
Super User WebDesignesCrow
Super User

Re: How to resolve my jmp authentication error

May 2, 2025 04:45 AM (674 views)  |  Posted in reply to message from mwseo 03-03-2025

Is this JMP 18?

You may contact JMP Technical Support (support@jmp.com).

Usually, it is the email of the jmp license holder.

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