Noeleen,
Your questions whether any of the changes made by doing the Kaizen or elements of the Kaizen are "statistically significant" is very challenging. There is not enough data to suggest the changes made had the effects you were interested in, although it appears there were some improvements. With only 7 data points post Kaizen, there really is not enough to conclude anything about stability.
Here is what I did with your data table (I added the scripts, simply click on the green arrows to run the scripts):
1. Coded the columns for more flexible analysis options (whenever you use words or letters in the data table, you restrict analysis).
2. Color coded the pre and post Kaizen.
3. Ran multivariate on the 7 responses indicated above. There were some outliers in the data (see script).
4. Ran IMR charts for each of the 7 responses. These charts included all of the data, both pre and post kaizen
5. Ran distributions of the 7 responses including the Kaizen. The output of this will be dependent on the preferences for Distribution in JMP. Check only Histogram & Vertical. You will see I placed the Kaizen first in the list. When you highlight the pre section of the distribution, it will show corresponding results in the 7 distributions.
6. I ran IMR charts By Kaizen. So you will the charts done for pre-kaizen and again post kaizen.
7. I ran a fit model with just kaizen in the model. There is not enough balanced data for the elements within the kaizen.
8. Graph builder. Too many options to try, and you can play with this. Just drag and drop to the zones. I added some to get you started.
In the future it might be useful to design experiments or components of variation studies as a more effective and efficient means of testing the effects of your improvement efforts. I also would suggest using actual wait time vs. categorization.
"All models are wrong, some are useful" G.E.P. Box