Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18

[#1]

Was able to install and run both JMP17 and JMP18 on Snapdragon X Elite laptop. However, having issue installing JMP Excel add-in for both. The installation stalled at the following step (https://community.jmp.com/t5/JMP-Knowledge-Base/How-to-install-or-re-install-the-Excel-Add-in-for-JM...) 

• The installation options box now appears. Find the entry for the Excel Add-In and uncheck it. Click OK and follow the process as instructed.

[#2]

It sounds like you should contact JMP Support

     support@jmp.com

[#3]

Thanks Jim! Just sent an email to support@jmp.com.