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  • Sign-in to the JMP Community will be unavailable intermittently Dec. 6-7 due to a system update. Thank you for your understanding!
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ILoveJMP
Level III

Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18

Was able to install and run both JMP17 and JMP18 on Snapdragon X Elite laptop. However, having issue installing JMP Excel add-in for both. The installation stalled at the following step (https://community.jmp.com/t5/JMP-Knowledge-Base/How-to-install-or-re-install-the-Excel-Add-in-for-JM...

  • The installation options box now appears. Find the entry for the Excel Add-In and uncheck it. Click OK and follow the process as instructed.

 

2 REPLIES 2
txnelson
Super User

Re: Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18

It sounds like you should contact JMP Support

     support@jmp.com

Jim
ILoveJMP
Level III

Re: Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18

Thanks Jim! Just sent an email to support@jmp.com

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