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Françoise
Françoise
Level V

Bug with publish file

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Created: Oct 14, 2021 03:58 AM  |  Last Modified: Jun 11, 2023 4:18 AM (840 views)

Hi,

see the 2 images.
when I 've made a publish file, there was a pb with a curve (blue and red for the 5th curve).
a solution?

best regards

Capture Graph BuilderCapture Graph Builder

 

Capture HTMLCapture HTML

 

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3 REPLIES 3
josh_markwordt
Staff josh_markwordt
Staff

Re: Bug with publish file

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Created: Oct 14, 2021 09:30 AM  |  Last Modified: Oct 14, 2021 6:30 AM (815 views)  |  Posted in reply to message from Françoise 10-14-2021

Hello, would you be able to share the data and script used to create this report, so I could look into the problem?  If you are unable to share the data, perhaps saving the JSL used to create the report would allow me to try to recreate the problem with similar types of data using sample data.

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Françoise
Françoise
Level V

Re: Bug with publish file

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Created: Oct 14, 2021 10:59 AM  |  Last Modified: Oct 14, 2021 7:59 AM (803 views)  |  Posted in reply to message from josh_markwordt 10-14-2021

hi, can you give me a private mail to send you data and jsl?

 

or  I can show you with teams.

 

best regards

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Jeff_Perkinson
Community Manager Jeff_Perkinson
Community Manager Community Manager

Re: Bug with publish file

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Created: Oct 14, 2021 12:25 PM  |  Last Modified: Oct 14, 2021 9:25 AM (780 views)  |  Posted in reply to message from Françoise 10-14-2021

@Françoise, if you're unable to post a sample here to demonstrate the problem, please contact our Tech Support department (support@jmp.com). They can help you. Our development staff is not able to respond privately here or provide support via email.

 

Thanks! 

-Jeff
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