Some of our users though the JMP 18 have problem because the lag time is ~20 secs. I have to mention that currently our organization facing ~1 week with no access JMP 17.2 software after grace period end & causing massive operation flow disruption due to automated workflow that depends on JMP for decision making.
Somehow, once you subscribe JMP 18 license renewal (although our intention is to test the JMP 18 system) you can't use the license to access older 17.2. It impacting all PCs.
We thought as long as we renew the annual license, we can use JMP 17.2 or JMP 18 because to migrate automated flow involving operation is not that easy and impacting many stakeholders.
Until JMP Technical support can assist us on the alternative to access JMP 17.2, I have to face angry faces from our site users daily.
Well, hopefully it can resolve soon.