User Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • DownloadSemiconductor Toolkit: Tools to create wafer maps, add wafer geometry to graphics, explore die defects & compare wafers.
  • Discovery Summit 2026: Early User Edition - September 23-24.Register. It's free.
  • Use JMP Clinical with CDISC-compliant data. Review studies, ID safety and efficacy signals & communicate findings with interactive graphics. Register to see how. Aug. 27, 2 pm US ET.

Wish List

Choose Language Hide Translation Bar
0 Kudos

Update the instructions in the renewal license email to match the experience in the software.

Status: New Submitted by on ‎02-09-2022 03:12 PM
Comment

Step 3 in the license renewal process no longer matches what happens in the software.  The Expired software popup no longer comes up as described in the email.  Instead, once you start up JMP, if you select Help, then the option renew Licenses is now active and clicking it brings up the aforementioned popup.  from there you can select open License as explained in the rest of the email.

 

mark_r_smith_0-1644437451789.png

My version of JMP is v16.1.

 

thanks!