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When I try to launch the SAS Download Manager on my Mac, I get the message "SAS Download Manager.app cannot be opened because it is from an unverified developer" and I cannot proceed with the JMP download.

Description of the incident

When I use the SAS Download Manager on my Mac and double-click "SAS Download Manager.app" to download JMP, I get the following message: "SAS Download Manager.app cannot be opened because it is from an unverified developer." and I cannot proceed with the download.

エラーエラーerror

Solution Decision

The above message is displayed due to the security settings of your Mac. You can open "SAS Download Manager.app" by following the steps below.

  1. Hold down the Control key and click "SAS Download Manager.app" and select "Open."
  2. The following screen will appear, so click [Open].
開く開くopen

This will allow you to proceed with the download of JMP using the SAS Download Manager. For more information on why you may be receiving this message, please see the Apple macOS User Guide below.

Opening Mac apps from unidentified developers
https://support.apple.com/ja-jp/guide/mac-help/mh40616/mac


*Instead of the solution step "1. Hold down the Control key, click "SAS Download Manager.app" and click [Open]", you can also proceed by clicking the "Open Anyway" button in the "Privacy & Security" settings for macOS Ventura 13, or by clicking the "Open Anyway" button in the "General" panel of the "Security & Privacy" preferences for macOS Monterey 12 or earlier. For instructions on how to do this, see the "Notes" section of the macOS User Guide mentioned above, "Opening Mac apps from unidentified developers."

This post originally written in Japanese and has been translated for your convenience. When you reply, it will also be translated back to Japanese.

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