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  • JMP will suspend normal business operations for our Winter Holiday beginning on Wednesday, Dec. 24, 2025, at 5:00 p.m. ET (2:00 p.m. ET for JMP Accounts Receivable).
    Regular business hours will resume at 9:00 a.m. EST on Friday, Jan. 2, 2026.
  • We’re retiring the File Exchange at the end of this year. The JMP Marketplace is now your destination for add-ins and extensions.

JMP Knowledge Base

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JMP® might stop responding when a network drive with JMP files becomes unavailable

The Recent Files window in JMP verifies the availability of the files in its list. If a file in the Recent Files list that resides on a network drive becomes unavailable, JMP can stop responding while waiting to verify it.

If you are experiencing this issue, it is recommended that you upgrade to JMP 15 or a newer version.

If you experience the issue but are unable to upgrade to JMP 15 or a newer version, contact JMP Technical Support for additional assistance.

 

[Previously JMP Note 66188]

Details
Operating System
macOS Windows
Reported Version
14.0
Fixed Version
15.0
Products JMP JMP Pro

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