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  • JMP will suspend normal business operations for our Winter Holiday beginning on Wednesday, Dec. 24, 2025, at 5:00 p.m. ET (2:00 p.m. ET for JMP Accounts Receivable).
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JMP Knowledge Base

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JMP error: The installed version of the application could not be determined
May 7, 2025 11:43 AM

When installing or updating JMP software, the following error could occur:

Bobby_Riggs_0-1746632504928.png

To resolve this, right-click the installation file and choose "Run as Administrator."

Administrative credentials are required. If you do not have admin rights, contact your local IT department.

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Operating System
Windows
Products JMP JMP Pro JMP Clinical

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