If JMP (JMP Pro) does not launch or incorrectly references a cached expired license, you may need to clear the current JMP license information stored in the Windows Registry. Follow the steps below to reset and update your license status.
Steps to Reset JMP License
- Download the License Reset File
Download the ClearJMPLicense.cmd file provided with this note.
- Run the File
Double-click the ClearJMPLicense.cmd file to execute it.
Note: No confirmation prompt will appear upon completion.
- Launch JMP
Open JMP. You should be prompted to enter an email address for authorization.
Need Help?
If you encounter issues with this process or have questions about the ClearJMPLicense.cmd file, contact JMP Technical Support at [email protected].