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JMP Knowledge Base

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JMP® Clinical 7.0 can crash when adding a study or refreshing study metadata

When attempting to add a study or refresh study metadata, JMP® Clinical can crash. The crash might be due to specification of a Universal Naming Convention (UNC) path, which uses double slashes or backslashes to precede the name of the computer. 

Go to the Settings tab, then click on the Manage Configurations button to examine the path settings. If <userLocal> or /user/clinical/output contains a UNC path, change it to a path with a network drive to resolve the issue.

A fix is included in the JMP® Clinical 7.0.1 hotfix. Click on the link below to access the hotfix.

 

JMP® Clinical 7.0.1 hotfix

 

[Previously JMP Note 63706]

Details
Operating System
Windows
Reported Version
7.0
Fixed Version
7.1
Products JMP Clinical

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