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How to request a JMP® 17 site license upgrade
Created: Nov 30, 2022 02:29 PM  |  Last Modified: Dec 13, 2022 06:34 PM

JMP® 17 is now available. The representative for all eligible JMP sites can request an upgrade from www.jmp.com/upgrade

First and foremost, in order for the site representative to use the Software Upgrade Request application, the site must meet the eligibility criteria. These criteria include the following:

  • The JMP product must be annually licensed.
  • The JMP license must not be expired.
  • The license must contain only JMP products (JMP and JMP Pro).
  • The requester must be the current site representative.
  • If the representative for your site needs to be updated or changed, please send a request to SAS Licensing.

If any of the top three eligibility criteria is not met (not including the final criterion), a member of the JMP user enablement division will contact you within 2 days.

If all eligibility criteria are met, the following steps show how to request an upgrade to JMP 17:

 

Figure 1Figure 1

 

  • The final screens include a confirmation screen and a legal agreement. Select Confirm then I Accept.
  • Finally, you see 'Thank you for requesting an upgrade. You will receive a software order email within 2 hours.'

 

 

If you receive an error or have any questions about this process, please contact JMP Technical Support at (800) 450-0135 or email support@jmp.com

 

[Previously JMP Note 54983]

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Details
Operating System
macOS Windows
Reported Version
16.0
Products JMP JMP Pro