If you are having difficulty locating your authorization code for JMP® software purchased from the OnTheHub® website, please review the "Your Orders" section of their Help page. Information for finding the JMP authorization code is found under the "How I find my product key or activation code for the software I download?" topic.
The authorization code is not given in the confirmation email, it is found on the Order Details page under the "Your Account/Orders" section of their website. If you are unable to resolve your issue with locating the serial number, you can click on the "Contact Us" link to reach support staff from OnTheHub. You can submit an online help request or locate phone numbers appropriate for your region.
[Previously JMP Note 57283]