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An "Error 101P" message appears when you are running the JMP® Pro updater
Created: Nov 30, 2022 02:34 PM  |  Last Modified: Dec 6, 2022 11:21 AM

The following error message might appear when you are running a JMP Pro updater,

 

Figure 1Figure 1

 

Here are some possible reasons for this message:

  1. You have a JMP Annual License. You need to download the JMP Annual License updater instead from www.jmp.com/update.
  2. You have a JMP Subscription. You need to sign in to your JMP Subscription portal for the update. 
  3. Your user account needs elevated rights on the machine. Try right-clicking the file and choosing Run as Administrator.
  4. A required folder is missing from your installation. You might need to re-install the base software.

If you are still unable to resolve the issue, contact JMP Technical Support.

 

[Previously JMP Note 68232]

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Operating System
Windows
Products JMP Pro JMP