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JMP Knowledge Base

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An "Error 101A" message appears when you are running the JMP® Annual License updater
Created: Nov 30, 2022 02:34 PM  |  Last Modified: Dec 6, 2022 11:17 AM

The following error message might appear when you are running a JMP Annual License updater:

Figure 1Figure 1

 

Here are some possible reasons for the message:

  1. You have a JMP® Pro installation. You need to download the JMP Pro updater instead from www.jmp.com/update.
  2. You have a JMP Subscription. You need to sign in to your JMP Subscription portal for the update. 
  3. Your user account needs elevated rights on this machine. Try right-clicking the file and choosing Run as Administrator.
  4. A required folder is missing from your installation. You might need to re-install the base software.

If you are still unable to resolve the issue, contact JMP Technical Support.

 

[Previously JMP Note 68231]

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Details
Operating System
Windows
Reported Version
16.1
Products JMP JMP Pro

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