User Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Instantly extract effect sizes, F-ratios, and FDR-adjusted p-values from your models with the Calculate Effects Sizes extension, available now in the JMP Marketplace!
  • New to JMP? Join us Sept. 23-24 for the Early User Edition of Discovery Summit, tailor-made for new users. Register now for free!
  • Your voice matters! Tell us how you prefer to receive JMP updates, so we can tailor our communication to your needs. Take short survey.

Discussions

Solve problems, and share tips and tricks with other JMP users.
Choose Language Hide Translation Bar
jfe
jfe
Level I

Student with issue accessing the software

Jul 6, 2024 02:27 PM (1765 views)

Hello to anyone who can help me,

 

I teach a class that uses SAS JMP 18. One of my students is receiving the following error message when trying to start the software:

 

jfe_0-1720290350107.png

 

The student is located within the United States. Any ideas on what could be causing this or a way to correct this?

 

Any help appreciated. Thank you.

 

0 Kudos
2 REPLIES 2
txnelson
Super User txnelson
Super User

Re: Student with issue accessing the software

Created: Jul 6, 2024 10:03 PM  |  Last Modified: Jul 7, 2024 2:12 PM (1721 views)  |  Posted in reply to message from jfe 07-06-2024

Please contact your local JMP Sales rep, or JMP Support 

see @C_Kjellberg response below

Jim
C_Kjellberg
Staff C_Kjellberg
Staff

Re: Student with issue accessing the software

Jul 7, 2024 05:09 PM (1687 views)  |  Posted in reply to message from jfe 07-06-2024

Everyone creating a My JMP ID is subject to screening for applicable export restrictions regardless of country. This is a part of our process for ensuring we stay compliant with US Government regulations. The message the user receives directs them to complete a form which they will find when they select "request a review." Please direct your student, or anyone who receive this message, to complete the form. 

Recommended Articles