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danielgri17
Level I

JMP crashing when opening

Hello all!

I started JMP pro 13 not long ago, however i am having some noobie troubles. I have only done a few scripts, however now whenever i open JMP it crashes and closes itself after starting it, regardless if i open a new file or an existing one. I already tried uninstalling the program and installing it again, as well as the solution mentioned here , however the program keeps on crashing. I would appreciate any advice, it is getting very frustrating and i have already all my data in JMP scripts so i really need to access to keep on working on it. Thanks a lot!

1 REPLY 1
Jeff_Perkinson
Community Manager Community Manager

Re: JMP crashing when opening

Contact our Tech Support department, support@jmp.com

 

They can help diagnose and correct the problem.

-Jeff