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  • JMP will suspend normal business operations for our Winter Holiday beginning on Wednesday, Dec. 24, 2025, at 5:00 p.m. ET (2:00 p.m. ET for JMP Accounts Receivable).
    Regular business hours will resume at 9:00 a.m. EST on Friday, Jan. 2, 2026.
  • We’re retiring the File Exchange at the end of this year. The JMP Marketplace is now your destination for add-ins and extensions.

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OrdinaryShark22
OrdinaryShark22
Level I

JMP Course Video error

Nov 14, 2023 02:29 AM (1260 views)

I am seeing this error while opening any JMP course videos.

OrdinaryShark22_0-1699946941475.png

Any fixes?

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2 REPLIES 2
Mark_Bailey
Staff Mark_Bailey
Staff

Re: JMP Course Video error

Nov 14, 2023 09:01 AM (1236 views)  |  Posted in reply to message from OrdinaryShark22 11-14-2023

Did you try to load it again later? Did you try to use a different browser or computer?

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Ryan_Gilmore
Community Manager Ryan_Gilmore
Community Manager Community Manager

Re: JMP Course Video error

Nov 14, 2023 09:13 AM (1233 views)  |  Posted in reply to message from OrdinaryShark22 11-14-2023

Hi @OrdinaryShark22 . Would you please let us know the following:

 

  • What browser are you using?
  • What operating system?
  • Do you have any issues playing the videos in either of these articles:  or  ?
  • At what point do you receive the error?
  • Are there are any firewalls or security measure that might be interfering?
  • Would you please provide a link to one of the course in which you are experiencing the issue?

 

Thanks.

Ryan 

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