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  • Image to Table JMP extension imports single or batch images as data tables. Useful to extract curves from pictures or convert image data to curve data to use in analyses like Functional Data Explorer. Download and install the extension.

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Solve problems, and share tips and tricks with other JMP users.
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ccolli27
ccolli27
Level I

Issue With JMP 16 License

Nov 30, 2021 01:51 PM (3086 views)

JMP 16 does not ask me for a license anymore, but I cannot do anything in JMP: no text explorer, tabulate, etc. Can't even select variables.

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4 REPLIES 4
Craige_Hales
Super User Craige_Hales
Super User

Re: Issue With JMP 16 License

Nov 30, 2021 02:09 PM (3075 views)  |  Posted in reply to message from ccolli27 11-30-2021

Tech support.

Or at least attach a picture to show us what you are seeing.

Craige
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Duane_Hayes
Staff (Retired) Duane_Hayes
Staff (Retired)

Re: Issue With JMP 16 License

Nov 30, 2021 03:40 PM (3062 views)  |  Posted in reply to message from ccolli27 11-30-2021

Hi,

 

I wonder if the problem is related to JMP Problem Note 67990:  Intel's Iris Xe Graphics cards might cause graphics and performance issues .... To see, go to "File->Preferences" and the "Windows Specific" group. Deselect the "Enable hardware accelerated graphics" preference, click "Apply", then "Ok". You may have to close and restart JMP to see the differences. Does that help any?

Duane Hayes
Mjarrard
Mjarrard
Level II

Re: Issue With JMP 16 License

Nov 30, 2021 09:06 PM (3032 views)  |  Posted in reply to message from ccolli27 11-30-2021

Maybe a silly question, but did you try to uninstall / reinstall?

You could alternatively run the JMP install checker to see if there are issues with your copy. Likely this information will be needed by JMP Support.

Follow that Squirrel!
Georg
Georg
Level VII

Re: Issue With JMP 16 License

Dec 1, 2021 11:29 AM (3006 views)  |  Posted in reply to message from ccolli27 11-30-2021

main menu: Help --> About JMP will show the status of licence, is it ok?

The hint of @Duane_Hayes is also important, I know of several cases of mystic behaviour of JMP due to graphics acceleration on certain hardware.

Georg

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